This Privacy Policy explains how i3lan Agency (“we”, “us”) collects, uses, and shares your information when you visit our website, contact us, or use our services.
Who we are
Controller: i3lan Agency, Marrakech, Morocco.
Email: i3lanagency@gmail.com ·
Phone: +212 622 774 531
Information we collect
- Contact details you provide (name, email, phone) and your messages when you use our form or WhatsApp.
- Usage & analytics data (IP address, device, pages viewed, referrals) via cookies or similar tech.
- Client account data we need to perform services (e.g., access to Meta/TikTok/Google accounts) provided by you.
How we use your information
- To reply to enquiries and provide/operate our services.
- To improve our website and run analytics and performance measurement.
- To send service or marketing communications (with your consent; you can opt out anytime).
- To comply with legal obligations and prevent misuse or fraud.
Legal bases
Depending on your location, we rely on one or more of: consent, contract performance, legitimate interests (e.g., site security, service improvement), and legal obligations. For EEA/UK visitors we apply GDPR-style principles.
Cookies & pixels
We may use cookies/SDKs and advertising pixels (e.g., Meta, TikTok, Google) for analytics and ad attribution. You can control cookies in your browser. If you prefer, contact us to opt-out of marketing tracking.
Sharing
We share data with service providers (hosting, email, analytics, payment or advertising platforms) under contracts that protect your information, and with authorities when legally required. We do not sell personal data.
International transfers
Your data may be processed outside Morocco. When we transfer data, we use appropriate safeguards (e.g., contractual protections).
Retention
- Enquiries/leads: up to 24 months.
- Client records: while we work together and up to 5 years for tax/accounting or dispute purposes.
- Cookies: per browser settings/vendor policy.
Your rights
You may request access, correction, deletion, restriction or objection, and withdraw consent where applicable. To exercise these rights, email i3lanagency@gmail.com. You may also complain to the Moroccan data authority (CNDP) or your local authority.
Children
Our site/services are not intended for children under 16.
Changes
We may update this Policy. We’ll post the new version with a new date.
Contact
Questions? Email i3lanagency@gmail.com or call +212 622 774 531.