These Terms & Conditions (“Terms”) govern your use of the i3lan Agency website and our services. By working with us or accessing the site, you agree to these Terms.
1. Company
i3lan Agency, Marrakech, Morocco. Email: i3lanagency@gmail.com. Phone: +212 622 774 531.
2. Services
We provide social media management, paid ads management (e.g., Meta/TikTok/Google), and basic SEO/local listings. A written proposal or email confirmation (“Order”) describes scope, deliverables, timelines and fees.
3. Fees & Payments
- Unless stated otherwise in the Order, retainers and setup fees are invoiced in advance; ad spend is paid directly by you to the platforms.
- Invoices are due within 7 days. Late amounts may accrue a 1.5% monthly charge (or the maximum permitted by law).
- We may pause work for overdue invoices.
4. Client Responsibilities
- Provide timely access to required accounts, assets, approvals, and accurate information.
- You are responsible for complying with third-party platform rules and for content you supply.
5. Changes & Scope
Requests outside the agreed scope will be estimated and billed separately after your approval.
6. Intellectual Property
- Upon full payment, you own the final deliverables created specifically for you (excluding our pre-existing tools/templates and third-party materials).
- We retain the right to reuse know-how and non-confidential materials and to showcase non-sensitive work in our portfolio. Tell us in writing if you need a confidentiality carve-out.
7. Ads Platforms & Performance
We cannot guarantee specific results. Platform changes, policy decisions, or account issues outside our control may affect performance.
8. Confidentiality
Each party must protect the other’s confidential information and use it only to deliver the services.
9. Warranties & Disclaimers
Services are provided “as is”. We disclaim all implied warranties to the fullest extent permitted by law.
10. Liability
To the maximum extent permitted, our total liability for any claim is limited to the fees you paid to us in the 3 months before the event giving rise to the claim. We are not liable for indirect or consequential losses.
11. Indemnity
You agree to indemnify and hold us harmless from claims arising from content or data you supply or your misuse of third-party platforms.
12. Term & Termination
Either party may terminate with 14 days’ written notice (or as stated in the Order). You will pay for work performed up to termination and any non-cancelable third-party costs.
13. Governing Law
These Terms are governed by the laws of the Kingdom of Morocco. Courts of Marrakech shall have jurisdiction, unless the Order specifies another dispute mechanism.
14. Changes to Terms
We may update these Terms from time to time. Continued use after changes means you accept the revised Terms.
15. Contact
For questions about these Terms, email i3lanagency@gmail.com.